Business leaders are looking to AI to gain competitive advantages — from productivity to profitability. But harnessing the unlimited potential of AI requires expertise, speed, and the right technology mix. In our AI webcast series, “Accelerating Your AI Journey, On the Road to Smarter AI for all,” Lenovo’s leading experts share their tips on the best way to explore, develop, and implement AI solutions.
Check out the episodes focused on how Digital Workplace Solutions can help you get results, wherever you are in your AI journey.
Episode 1
Driving ROI With AI
With Tiago Da Costa Silva, Strategy & Planning Director, Digital Workplace Solutions, Lenovo
In his conversation with host Alexa Carlin, Tiago Da Costa Silva shares that too often IT leaders start by asking “What can AI do?” instead of “What outcomes do we want, and how can AI help us get there?” To demonstrate ROI from AI initiatives, he advises business to focus on their needs and goals first, and then explore how AI can accelerate achieving them.
One of the outcomes that we want to provide to customers, and internally as well, is about getting better user experience, users being more productive. So in order to do that, we actually developed this platform called Care of One, where we drive hyper personalization. So the AI engine will figure out what is the best hardware, the best software, the best services that you need as a persona.
Tiago also shared that Lenovo believes in customizing its AI approach for each client’s unique situation. That’s why Lenovo works with customers to define desired outcomes, create a strategy, work within their existing technology stack, optimize and scale their operations, and provide expert consulting to accelerate AI adoption organization wide. He advised that there isn’t one solution that fits all, but there’s always a level of customization that is needed, and Lenovo can help with that.
Episode 2
Overcoming Barriers to AI — How Businesses Leverage AI
With Lohit Lakshman Digital Workplace Solutions General Manager, Lenovo, and Anil Nair, Head of Sales, US/Canada, Infrastructure Services, Lenovo
Across enterprises, the employee experience has become front and center for most CIOs. With the rapid proliferation of hybrid work, Anil Nair and Lohit Lakshman discussed the challenges of enabling greater productivity while creating an environment that keeps employees happy.
Adapting new technologies, like AI, can empower employees and reduce costs when implemented correctly. They recommend investing in training employees to reap the full benefit of AI. But Lohit also advised there are steps you should take today to future-proof AI investments.
Most of the organizations are not very clear about their objectives. You have to go back and understand that AI can cut across the organization's industries, verticals, everywhere. But the most important aspect you have to define is the tangible benefits that you want to achieve in a very, very specific amount of time, because implementing any solution takes time. It also takes effort and money. So, you have to really understand how to go back and identify those objectives, which are going to get you the maximum benefit.
Lenovo helps organizations implement AI strategically. Customers can start with a proof of concept or an AI Discovery workshop to identify the scope and benefits of an AI platform, and then get assistance navigating the different vendors and products available. The result is a customized solution built to achieve the outcomes that matter most to you.
To simplify AI adoption and help customers manage costs, Anil explained Lenovo’s as-a-service offerings.
Organizations want to focus on what is the core of their business and revenue. With as a service, we take out your pain points, we own the tech end-to-end, and then deliver on the measures and the outcomes. So, the client gets all the benefits of the best-of-breed technology because Lenovo can invest in it because that is our business. CEOs love that, CFOs love that. Why? Because I'm taking cost out of their equation so that they have the opportunity to focus on more of the revenue growth aspects of their business.
View the full conversation to learn more about empowering employees and overcoming barriers to AI adoption with Lenovo’s Digital Workplace Solutions.
