The race is on to unlock the full potential of gen AI, which has executives looking to transform their businesses strategically, yet quickly. For our Work Reborn research series, we surveyed more than 600 IT leaders worldwide to uncover the key for creating a gen-AI enabled and hyper-productive workplace. Check out the key findings in the first two reports in the series.

Volume 1
Reinventing Workplace Productivity
Enhancing the employee experience is high on the agenda for the IT leaders we surveyed. They’re making investments aimed at increasing productivity, innovation and creativity, and employee satisfaction.
A woman using her laptop on a bench as a train runs behind her.
A woman using her laptop on a bench as a train runs behind her.
When companies set up their employees for success – by reducing the number of interruptions in day-to-day activities – with the right hardware, provisioned with the right software, and the right services, employees can accomplish more, more efficiently. 

Gen AI Impact on Employees

Gen AI can be personalized to empower different types of employees. Supporting diverse roles and approaches will help you boost engagement and get the best from talent. 

Gen-AI-powered automation can help you overcome challenges and persona-based configurations can help you build highly tailored digital workplaces that drive productivity.

Fundamentally, you must transform your workplace to be able to leverage Gen AI. Automating your current processes and workflows will only yield incremental benefits. You need to know the top 10 value creation levers that you have; and how you would do them differently today with Gen AI.
Volume 2
Igniting Real Workplace Transformation 
Creating an AI-powered workplace is essential for empowering employees to unlock the full potential of generative AI. Find out how IT leaders are overcoming barriers to adoption to drive their organizations forward.
Three colleagues in a conference room seated at a table.
Three colleagues in a conference room seated at a table.

Over 80% of leaders surveyed recognize gen AI’s transformative power, yet 89% understand that realizing its benefits demands more than new tools — it requires total digital workplace transformation. But getting started is the tricky part.  

What are the biggest barriers holding them back? 

#1
Lack of a vision for how digital workplace transformation could support their strategic goals 
#2
Other IT initiatives take precedence over digital workplace transformation 
#3
Lack of understanding of how to transform the digital workplace

Our research reveals a way forward for real digital workplace transformation. 

A woman looking at a screen with data reflected in her glasses. 
Step 1
Create a clear vision
Beams of light travelling over rocky islands in the ocean.
Step 2
Make transformation a priority
Three people ascending a glass, spiral staircase.
Step 3
Address complexity head on

When executed successfully, real digital transformation elevates the employee experience, empowers near zero-touch IT, keeps compliance in check, enhances productivity, and provides increased flexibility.  

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