Enabling Continuous Business Transformation for Retailers

Lawrence Yu, Executive Director and GM of Lenovo Retail Solutions

Business transformation is a constant for the retail industry as merchants seek better customer experiences and improved profit margins.  Brick and mortar retailers strive to streamline and simplify the customer checkout experience while automating key tasks such as inventory tracking and replenishment.  They also look to optimize their in-store operations to help improve efficiency and profitability.  Lenovo, teaming with SAP® and joint partner C2RO™, offers the ability to streamline store operations for a variety of businesses ranging from fashion and grocery stores to electronics, professional services, wholesale distribution, hospitality, and sports & entertainment.

Lenovo Retail and Infrastructure Solutions unify the power of hardware, software, and services to deliver an experience that’s ready for the future of retail.  Lenovo has systems to power in-store operations from point-of-sale (POS) and edge applications to powering large enterprise data center applications including SAP S/4HANA® Retail.  Lenovo’s Scan-&-Go Self-Service Kiosks have been recognized by prestigious industry awards1 and together with Point-of-Sale systems have been in use in thousands of locations in 20+ countries across grocery, convenient, mega mall, boutique, health & beauty, and food & beverage segments of the retail industry.

When integrated with SAP Customer Checkout, Lenovo and SAP can help simplify POS processes and run business more efficiently.  The integrated solution includes rich POS functionality for business scenarios such as retail, merchandise, catering, sports & entertainment and handles sales, returns, payments and discounts.  You can also manage all your POS systems in different shops centrally. The solution can run standalone or can be integrated with SAP S/4HANA or SAP Business One to transmit transactions to warehouse management and accounting applications.  Lenovo electronic shelf labels and digital signage are a sustainable alternative that automate pricing updates and promotions seamlessly and in real-time by pulling data from SAP S/4HANA retail applications.

Lenovo ThinkEdge® systems can run key in store applications such as C2RO Entera and provide visual analytics to help optimize store operations and improve efficiency and profitability.  These edge systems can be remotely managed, are designed for rugged environments, and keep data secure.  Lenovo ThinkSystem® and ThinkAgile® systems are designed for datacenter and private cloud and can power the largest SAP S/4HANA retail applications.  As a result, Lenovo has shipped more than 50,000 systems for SAP HANA to end customers and cloud service providers worldwide.  The latest ThinkSystem V3 systems build on the standard Lenovo has set for x86 server reliability and offer up to 2x better performance than previous generation systems and 33% larger memory support up to 32TB for the largest SAP S/4HANA retail applications.

Lenovo and SAP, teaming with C2RO, offer the systems, applications, and business solutions to continuously transform and improve retail operations from the customer experience to in-store operations to centralized applications in the data center and cloud.  The result is the ability to transform businesses, provide better customer experiences and deliver enhanced business outcomes.  We will be sharing more details soon. In the meantime, if you are attending SAP Sapphire in Orlando, Barcelona, or Sao Paolo, these solutions are on show in the central showcase, in the Lenovo booth, and in session presentations (Orlando, Barcelona, Sao Paulo). We look forward to seeing you there either in-person or online.  Or you can visit our SAP solutions web page at www.lenovo.com/sap.


1 https://hongkongbusiness.hk/videos/hkb-technology-excellence-awards-2022-winner-lenovo-0 and Red Dot Design Award: Self Checkout Kiosk (red-dot.org)


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