Lenovo’s innovative managed workplace services are taking the German market by storm. Having just rolled out this offering in May 2023, Lenovo received a Rising Star designation from ISG in the Managed Workplace Services – End-user Technology category amongst the nation’s leading managed service providers.
As the only Rising Star recipient in this category, Lenovo stood out for its formidable portfolio and local market expertise. In the next 12-24 months, Lenovo is expected to move into the Leader quadrant as we continue to make a strong impact on the market and deliver robust innovation.
A Rising Star in Managed Workplace Services – End-user Technology
In Germany, there’s an increased focus on flexible digital solutions to empower workers amidst a rapidly changing landscape that includes hybrid work models. To thrive and enhance productivity, companies will need tools and services that simplify collaboration and communication.
Out of the 27 companies evaluated, Lenovo’s strong market presence with devices, Digital Workplace Solutions platform, AI capabilities, and advanced, cloud-enabled endpoint management earned it the lone Rising Star accolade.
ISG recognized our successful transition from a device OEM to an end-to-end solutions provider with leading managed workplace services that leverage AI-powered best-of-breed solutions. With persona-based configurations and our focus on a simplified and seamless customer experience, we are poised to challenge market Leaders in the near future.
“Lenovo has identified digital workplace services (DWS) as critical to create new value. Using its $15 billion global R&D budget over the next five years with a strong focus on DWS, it is now pushing hard into the market to challenge its leaders.”
-Roman Pelzel
About The ISG Provider Lens™
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research, and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners. The research currently covers providers offering their services across multiple geographies globally.
The ISG Provider Lens™ quadrants are created using an evaluation matrix containing four segments (Leader, Product Challenger, Market Challenger and Contender), and the providers are positioned accordingly. Each ISG Provider Lens™ quadrant may include service providers that ISG believes have strong potential to move into the Leader quadrant, known as a Rising Star.
Rising Stars have promising portfolios or the market experience to become a Leader, including the required roadmap and adequate focus on key market trends and customer requirements.They also have excellent management and understanding of the local market in the studied region. These vendors and service providers give evidence of significant progress toward their goals in the last 12 months.
For more information visit isg-one.com/research/isg-provider-lens.
About ISG (Information Services Group)
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis.
Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries — a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.
For more information, visit www.isg-one.com.
